Embroidery is not printing, so most designs that work on other products would not be suitable for embroidery. Clean designs with bold lines and text work best for embroidery. If your design is too complex (e.g. contains gradients or intricate details), your design will be rejected.
Common Reasons for Rejection
-Text is too small; lines are too thin
Avoid using very small letters because the embroidered text may not be legible. Keep the text at least 0.25" in height and at least 0.05" thick. 0.25" is equivalent to approximately 36pt, and in most cases the letters will also have the necessary thickness, but this depends on the font. We recommend using simple fonts like Arial, Helvetica, and Myriad Pro.
We can only embroider solid shapes and colors. We cannot accept gradients because this requires a complex transition from one color thread to another. You will need to convert gradients into a one-color graphic, and split multiple-color gradients into solid colors.
It is not possible to embroider photographic images as they are. Photographic images need to be recreated to include solid shapes and colors.
Clean designs with shapes, bold lines and text work best for embroidery. If your design is too complex and contains too much detail, we will not be able to digitize your design with satisfactory results (e.g. when details are smaller that 0.05" or if detail elements are to close to one another). Your design will be rejected.
Keep your text and images simple, adding a border around them will cause misalignment, therefore we highly recommend that you do not use thin borders to outline your text or images. Keep your text large, bold and readable.
When possible please avoid sending us an image with small details or text that are in negative space. To avoid this issue please fill the negative space with a solid color.